Welcome to your new Help Center!
Welcome to the Help Center, the go-to place for support for your customers. Your customers can browse and search self-service content here. This is an article, which can be organized into categories, which are further organized into sections.
If your customers can't find an answer here, they can start a new conversation from here. They can also sign in to view their entire conversation with you, as well as update their profile and comment on Help Center articles.
Kayako has two main areas:
- Help Center - you're here! Learn more about the Help Center here
- Agent area - this is accessible at yourdomain.kayako.com/agent. If you have administrator permissions, you'll also see a setting tab which will bring you to the administrator area. This is where you can configure your Kayako (such as adding a Twitter account, updating views and creating automations!).
You can delete this demo article at any time by logging in as an agent, and clicking the Delete button at the top.
Enjoy, and let us know if you have any questions! We're always available at support.kayako.com.
Chris Reader
Comments
Sung Man Pak
Hello. I just purchased Profitengine and I would like my login details. Can anyone help me with this? The details are not in my receipt order I got in my email.
Jim van Putten
I would like to team up with members living in Europe, anyone interested?
Info
Rob mentions a step by step in a couple of videos, but I cannot find it in any of the training. Is there some sort of checklist and picture references somewhere?
Lois Chowen
I am still trying to find detailed information about Facebook ads. I am running a "trial" ad in the hope that it will help me get a better understanding. Not happening. Current report says I have reached 184 people. 32 "post engagement". Total spend = $2.89. Photo click = 2. link click = 3. comment = 1. share = 1. What does "post engagement" mean and how did they arrive at the total spend of $2.89?
Berik Nord
To Trish Ash
Hi Trish!
How did you get thru with your FB page? I'm having the same hiccups and did a post with a photo of one of my offers and then ordered a (my) website promotion https://www.facebook.com/business/help/699401860110209?helpref=faq_content
It was approved and in progress now. My move is mainly to get some spending ($15-20) for the sake of opening an additional ad accounts, so much needed. Hopefully I get additional ad accounts to start rolling. Will post my outcome.
Would love to have your input.
Best, Berik
Omer Charest
Hi. How can I send in my ad to have someone look at it and tell me what I still need to do before I try putting it on FB?
Trish Ash
Hi. I have followed the procedure in training 4, and added a page to get things going, it was not approved and they shut down my account saying unusual activity, had to wait nearly a week for them to activate it, tried again, not approved, shut down again, got this opened quick, so I just did a post share and it shut down again, now they say they can't open it now. what a mind field facebook is, any suggestions would help.
Steven Dip
I message Fivver and it seems the designers already knows what I'm talking about when I tell them what I want for my illustration, they are already doing the same project!
Sean Carty
Hi Gerry, when will week 3’s recording be posted? Lost internet 1 hour in last night.
Bruno Abrantes
Hi Gerry, when will start next course? Regards